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India's rail users are just TOO nice!

The Western and Central railways in India have a complaint to make.
After launching a complaints and questions hotline for their customers, the number issues by railway staff has been overrun by text messages from the public.
But the texts are not of a grievous nature. Rather the opposite actually, the railway stations have received more texts wishing them good morning than they have received actual complaints.
It seems rather pleasant, and something most people might appreciate- but officials at the station are less than pleased.
They have deemed the well-wishers a ‘nuisance’ and a ‘waste of time’.
People are speculating that the texts are a result of a trend in India which sees’s people sending messages to their entire contact list, to wish loved ones goodmorning, good night, or happy rest.
The issue is that oftentimes these messages come with a picture, which clogs the system, slowing down smartphones worldwide due to high bandwidth usage.
The complaint station at the railway, at the brunt of many of these messages, has complained that many of the messages are plays on the old school ‘chain mail’ letters.
Things like ‘send this message to 15 people to ensure good luck’- which is essentially spam.
The station has received just 25 complaints, a mere fraction of the good mornings received by customers.
I think it is rather nice!

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